General Terms and Conditions

GENERAL TERMS AND CONDITIONS OF SALE (GTCS)

Article 1: Identification of the Seller/Service Provider. Purpose and Formalities for Accepting the General Terms and Conditions of Sale

Askesis

SAS (with a capital of €800

17 Rue Dumont d’Urville

75116 PARIS

RCS Paris 999 791 601

Intra-community VAT: FR82999791601

These GTCS govern the contractual relationship between Askesis (hereinafter the « Service Provider/Seller« ) and any customer ordering the services and products it markets, namely:

  • Training or certification services for activity methods, physical culture, or competition (hereinafter « Service(s)« ) provided on specific dates or periods;
  • Products (hereinafter « Product(s)« ); offered for sale on its website: www.strongfirst.fr.

By checking the box « I confirm that I have read and accepted the General Terms and Conditions of Sale » and clicking on « proceed to payment, » the customer, on their own behalf and on behalf of the participant in a Service or the recipient of the Product for whom they are acting:

  • Certifies on their honor the accuracy of the data provided to the Service Provider/Seller, who shall not be held responsible for verifying them;
  • Confirms having read, understood, and accepted these General Terms and Conditions of Sale (GTCS) without reservation.

GTCS Common to Services and Products

Article 2: Governing Law and Jurisdiction

Orders for Services or Products are subject to French law. Contractual information is presented in French, and the Services and Products offered for sale comply with French regulations. Where applicable, it is the responsibility of foreign customers to check with their local authorities whether the Services or Products they intend to order comply with the regulations applicable to them or, regarding Products, the regulations of their country of residence or delivery. The Service Provider/Seller shall not be held liable in the event of non-compliance with the regulations of a foreign country where the Product is delivered, or in the event of non-compliance by the customer with the regulations of a foreign country where the Service is performed or to which the foreign customer is subject. In the event of a dispute, French courts shall have exclusive jurisdiction.

 

Article 3: Ordering and Acceptance of the GTCS

The customer accepts these GTCS before proceeding to payment. The Service Provider/Seller confirms the order via email. This confirmation includes all elements of the order. Only the data recorded by the Service Provider/Seller constitutes proof of the nature, content, and date of the order.

 

Article 4: Price of Services and Products

The website www.strongfirst.fr indicates prices in euros, including all taxes (TTC). The VAT amount is specified when the customer selects the various Products or Services. The Service Provider/Seller reserves the right to modify its prices at any time, but Services and Products ordered are invoiced at the price in effect when the order is recorded.

 

Article 5: Payment

In all cases, the customer receives an order summary and an invoice by email upon receipt of their order. The customer may pay for their order:

  • By check: Payable to SAS Askesis and sent to the registered office: SAS Askesis – 17 Rue Dumont d’Urville – 75116 PARIS. Registration for a Service is only provisionally granted when the payment appears in the Service Provider/Seller’s bank account. It is only definitively granted upon the final clearing of the check. Similarly, ownership of ordered Products is only definitively transferred to the customer upon the expiration of the same period.
  • By Bank Transfer: To the account of SAS Askesis—details of which appear on the invoices. The order validated by the customer on the website is only effective once payment appears in the Service Provider/Seller’s bank account.
  • Online: The Service Provider/Seller’s website, strongfirst.fr, does not collect or store any data other than that necessary for registration procedures for a Service or Product selection. The online payment process (by credit card or PayPal) is handled exclusively by secure, independent third-party sites, which are solely responsible for the collection and encryption of banking data. Therefore, the Service Provider/Seller and the website www.strongfirst.fr shall not be held liable for any fraudulent use of said banking data.
  • By credit card: The order is only effective once the central credit card network has given its approval.
  • By PayPal: The order is only effective once the PayPal network has given its approval.

In the event of a payment failure, the Service Provider/Seller reserves the right to cancel the order for Service(s) or Product(s) and, as the case may be, cancel the registration or the shipment of the package. If necessary, the customer will be contacted by email or telephone as quickly as possible.

 

Article 6: Data Privacy – GDPR

The Service Provider/Seller collects the Customer’s personal data (last name, first name, email, banking details, etc.) necessary for:

  • Management of orders and customer relations.
  • Execution of training services or delivery of products.
  • Compliance with legal and regulatory obligations (invoicing).

Data processing is based on the execution of the contract between the Customer and the Service Provider/Seller (Article 6.1.b of the GDPR) or, where applicable, on the Customer’s consent for receiving commercial offers.

Data is exclusively intended for the Service Provider/Seller and its technical subcontractors (logistics, payment, etc.). It is never sold to third parties. Data is kept for the duration of the contractual relationship, plus legal statutes of limitation (generally 5 years). In accordance with regulations, the Customer has the following rights:

  • Access, rectification, and erasure of their data.
  • Restriction of and opposition to processing.
  • Data portability.

To exercise these rights, the Customer may contact the Provider at the following address: admin@strongfirst.fr.

The Customer is informed that they have the right to lodge a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés) if they believe the processing of their data does not comply with regulations.

GTCS Applicable to Service Orders :

Article 7: Minimum Age Requirement

Any customer or participant must be at least 18 years old on the date of the order or, in the case of a Service, on the date it takes place. Participants under 18 may participate provided they hold a special authorization duly signed by a legal guardian. A legal guardian must also sign the liability waiver and image release form, which must be provided to the Service Provider/Seller no later than the start of the Service.

 

Article 8: Medical Fitness to Participate in the Service

Every customer or participant must ensure with a physician that they are fit to participate in the Service and have received a medical certificate from said physician stating that they show no apparent clinical signs contraindicating the practice of weightlifting, powerlifting, fitness, indoor gymnastics, and/or cardio training. By registering for a Service, the customer or participant certifies on their honor that they have obtained this certificate, which must be valid on the date of the Service, and expressly acknowledges that they participate at their own risk, without recourse or action of any kind against the Service Provider/Seller in the event of injury or any aggravation occurring during the Service or resulting thereafter.

 

Article 9: Certification on Honor by the Customer or Participant

By registering for a Service, every customer or participant certifies on their honor the accuracy and truthfulness of the data provided to the Service Provider/Seller, particularly regarding their age and medical fitness. The Service Provider/Seller shall not be held liable by the customer, the participant, or any beneficiary or person with parental or other authority over the customer or participant, in cases where the latter suffers an injury or aggravation occurring during the Service or resulting thereafter, particularly if participating without the minimum age requirement, without parental authorization, or without having obtained the medical certificate required in Article 8 above or in contradiction with the contraindications listed therein.

 

Article 10: Service Materials

Training manuals are provided exclusively at the location of the Service. Both their appearance and content are strictly protected by copyright laws in effect in the United States. Their French-translated version provided during Services is protected by copyright laws in effect in France.

Digitization, total or partial reproduction, or dissemination of their content by any means (written, audio, video, transcription of any kind, etc.) is strictly prohibited.

 

Article 11: Rescheduling and Cancellation

The Service Provider/Seller reserves the right to reschedule or cancel any Service for organizational, logistical, administrative, or force majeure reasons. In such cases, the Service Provider/Seller will offer the participant a choice between (i) transferring their registration to a new date for the same training at no additional cost or (ii) a refund. The participant will be notified by email. These two options remain valid for 14 days after the date of the canceled training. After this period, in the absence of a response from the participant, their registration will be considered canceled by the participant themselves without a valid reason, and the registration fees will be definitively retained by the organizer. The Service Provider/Seller is not responsible for additional costs incurred by the customer due to the cancellation or rescheduling (e.g., travel expenses, lodging, cancellation/modification fees). It is the customer’s responsibility to ensure that all expenses incurred to attend a Service (travel, lodging, bookings, etc.) are refundable. Their reimbursement by the Service Provider/Seller in the event of rescheduling or cancellation is therefore excluded.

 

Article 12: Right of Withdrawal: Exclusion – Cancellation or Rescheduling Option

No right of withdrawal for a Service order may be exercised if the customer ordering the Service:

  • Does so within the scope of their professional activity and therefore does not act as a consumer;
  • Does so outside their professional activity and acts to receive a service constituting a leisure activity to be provided on a specific date or period;

such that said order does not fall within the scope of legal provisions applicable to contracts between professionals and consumers or is expressly excluded from them.

However, the customer may request cancellation or a one-time rescheduling (two or more reschedules being excluded) of their participation under the following conditions:

Services, Certifications, and Special Events:

  • Cancellation Option: The customer may cancel their participation in a certification or seminar (hereinafter, « Event« ) provided they (i) chose the Standard Price (without any discount) at registration, (ii) make the request following the procedures below at least 45 days before the start date of the Event, and (iii) pay a cancellation deductible of €300 (incl. tax). If accepted, the customer will receive a refund of the amount paid minus the deductible. A request will not be accepted if submitted less than 45 days before the start or if the price paid was not the Standard Price (e.g., « Total Commitment Price » or « Advanced Price »).
  • One-time Rescheduling Option: The customer may reschedule their participation once provided they (i) make the request at least 30 days before the initial start date and (ii) pay a rescheduling deductible of €300 (incl. tax). Requests submitted less than 30 days before the start cannot be accepted except in cases of (i) illness or injury preventing participation (duly justified by a medical certificate) or (ii) death of an immediate family member (also justified). Outside of the 30-day window or the aforementioned cases, no rescheduling request can be accepted. This option can only be exercised once.
  • No cancellation or further rescheduling will be accepted for the rescheduled date, except for justified illness or injury. After rescheduling, the customer agrees to pay the difference between the fees already paid and the registration fees for the new chosen Event.
  • Transfer to a Third Party: The customer may transfer their spot to a third party who will buy back their registration fees, provided they have (i) paid the fees in full and (ii) notified the Service Provider/Seller of said transfer at least 15 days before the initial start date. No cancellation or rescheduling can be requested for a spot that has been transferred.

StrongFirst Official Workshops:

  • Cancellation Option: No cancellation requests will be accepted.
  • One-time Rescheduling Option: The customer may reschedule their participation in a StrongFirst official training once, provided they make the request at least 20 days before the initial start date. Requests submitted less than 20 days before will not be accepted except for cases of (i) illness/injury (medical certificate required) or (ii) death of an immediate family member. This option can only be exercised once.

No cancellation or further rescheduling will be accepted for the new date, except for the justified cases mentioned above.

  • Transfer to a Third Party: Same conditions as above (15-day notice, full payment).

Open Day:

  • Cancellation Option: No cancellation requests will be accepted.
  • Transfer to a Third Party: Same conditions as above (15-day notice, full payment).

Mandatory Procedures for Requests: All requests for cancellation, rescheduling, or transfer must be sent by email to admin@strongfirst.fr with the following:

  1. « Cancellation Request, » « Rescheduling Request, » or « Transfer Notification » must appear in the Subject
  2. The request must mention (i) the corresponding invoice number, (ii) the reason (with justification attached if applicable), and (iii) the desired new date or the name and email of the person taking the spot.
  3. In case of a transfer, the person taking the spot must be CC’d on the email. The reimbursement of fees between the two parties remains outside the Service Provider/Seller’s responsibility.

If the criteria and deadlines are met, the customer will receive a confirmation of the cancellation (and refund minus deductible), the one-time reschedule, or the transfer.

The method of refund will be decided by mutual agreement. The Service Provider/Seller is not responsible for any additional costs (travel, hotel, etc.) incurred by the customer.

GTCS Applicable to Product Orders

 

Article 13: Presentation of Products

Product characteristics are presented on the website www.strongfirst.fr. Photographs are not part of the contract. The Service Provider/Seller shall not be held liable if errors occur therein.

 

Article 14: Validity Period of Sales Offers

Products are offered for sale while stocks last. In the event of an order for a Product that has become unavailable, the customer will be informed by email as soon as possible. The item will be refunded at the price at which it was ordered and paid, including shipping costs.

 

Article 15: Delivery

Unless expressly stated otherwise, delivery in mainland France is via COLISSIMO within two business days after order preparation. Outside mainland France, shipping is via COLISSIMO INTERNATIONAL within 2 to 5 business days. Delivery times and shipping costs vary by destination and package weight. If the customer is absent, a delivery notice will be left indicating where and when to pick up the package. Transport risk is borne by the customer, who, in case of delivery damage or missing items, must specify reservations on the delivery note and confirm them within three days of delivery via Registered Mail with Acknowledgement of Receipt addressed to the carrier, with a copy to the Service Provider/Seller. Items and shipping costs are subject to French VAT for all deliveries in France.

 

Article 16: Satisfaction Guaranteed, Right of Withdrawal

If the customer is not satisfied with a Product (size or quality issue or, if acting as a private consumer, wishing to exercise the right of withdrawal), they may return it at their own expense within 14 days of purchase by making a request to admin@strongfirst.fr:

  • « Return Request » must be in the « Subject » line;
  • Must include the invoice number and reasons for return;
  • Must specify if the customer wants a refund or exchange and the preferred refund method.

Upon approval, the customer will receive a confirmation to print and include in the package. No exchange or refund will be made without this confirmation.

 

Article 17: Defective Products

In case of a defective Product, the Service Provider/Seller agrees to replace it, subject to stock availability.

The customer must report any anomaly within 48 hours of receipt following the procedures in Article 16.

 

Article 18: Return Address – Condition of Products – Refund Terms

Products must be returned to:

SAS Askesis

17 Rue Dumont d’Urville

75116 PARIS France

Upon receipt, Askesis will process the exchange or refund provided: (i) the Product is returned in its original packaging and (ii) the Product and packaging are in perfect condition (except for reported defects).

Once received, a confirmation email will be sent. If an exchange is impossible due to stock, a refund will be issued. Shipping costs for the exchanged product will be covered by the Service Provider/Seller.